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What personal information do you collect about me and how is it used?
All information sent to or from our https website orlova.com is encrypted and kept private. You may view our SSL certificate by clicking on the “lock” icon next to our website address.
We will not identify users or facilitate the merging of personally identifiable information with non-personally identifiable information collected through any Google or Facebook advertising product or feature unless we have robust notice of, and the user’s prior affirmative (i.e., opt-in) consent to, that identification or merger, and are using a Google Analytics or Facebook feature that expressly supports such identification or merger. Irrespective of users’ consent, we will not attempt to disaggregate data that Google or Facebook reports in aggregate.
When you make a purchase on our website, we collect your full name and address, phone number, e-mail, payment card number and expiry date. We use this information to fulfill your order. The information we collect about you may be shared with third party service providers such as third party payment gateways, couriers/delivery services and e-mail marketing services in order to fulfill your order, facilitate communication regarding your order and deliver your desired product purchased on our website. We choose our third party service providers carefully, but cannot be held accountable for their privacy policies and practices.
We may ask for certain personal information or collect information that you volunteer to us when you place a customer service inquiry only for the purpose of catering to your customer service inquiry.
We may also collect and use your information when you participate in contests and surveys only for the purpose of the contest and/or survey for which you volunteer your information. We may use third party services to run our contests and/or surveys, in which case your information will be passed on to them. The terms and conditions of all contest and surveys will be available to you. It is your responsibility to check the privacy policies of our third party contest/survey providers as we are not responsible for their policies and practices.
If you opt-in to receiving our newsletter by subscribing, we will gain access to your e-mail address for use in delivering our newsletter to your inbox.
How long do we retain data about you?
Do we share your personal information with third parties?
We will not disclose the information we collect about you to any third party except:
If we are required by law to do so
If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law
How do we protect your information?
We screen all third party service providers and their privacy policies and only contract those that are reputable, responsible, and respectful of our customers’ private information. And although we take all necessary steps to ensure that the third parties we work with respect your privacy, we cannot be held liable for their actions.
All information that you share publicly on our website (comments for example) is your responsibility and we cannot be held accountable for it.
Transfer of personal information outside the EU:
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer.
What about links to other websites?
We may, from time to time, share links to other websites on orlova.com. Other websites may have different privacy policies or lack thereof. We are not responsible for these websites and encourage you to familiarize yourself with their policies. Furthermore, we are not responsible for their content and/or any views expressed on their website.
Protection of Children Online
We consider the protection of children’s privacy, especially online, to be of the utmost importance. We do not knowingly collect or solicit personal information from children under the age of 13. Children under the age of 13 may not use our website.
How do I opt out?
You may also browse our website anonymously by blocking cookies through your Web browser’s settings. If you have already browsed our website, you will need to clear cookies through your Web browser’s settings.
If you have signed up for our newsletter and you would like to unsubscribe, please follow the “unsubscribe” link at the bottom of our newsletter and perform the necessary steps outlined on the web page you will be directed to.
If you have volunteered personally identifiable information to us by making a purchase, e-mailing or calling us, or by any other means, and you would like this information permanently destroyed, or if you have any other inquiries or concerns, please e-mail Co-Founder of Orlova Boutique Inc., Polina Orlova, at email@example.com.
How do I get more information?